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PC Support Specialist - 2940

 

 

Maine Maritime Academy

Job Description

Staff, Support & Professional Position

 

 

JOB TITLE: PC Support Specialist                                        DATE: November, 2005

JOB CODE: 2940

STATEMENT OF THE JOB

Employee is responsible for the operation and installation of Academy computer hardware and software.

DUTIES OF THE JOB

 

1.   Responsible for installation, configuration, upgrades, and maintenance of Academy computer hardware and software.

 

2.   Responsible for troubleshooting and repairs of software and/or hardware problems.

 

3.   Provide support to users of administrative and academic desktop/laptop computer systems.

 

4.   Provide support to student computer lab and assist with training of student PC technicians.

 

5.   Maintain inventory of PC software and hardware.

 

6.   May supervise student and/or regular Academy employees.

 

 

 

 

This job description reflects the general duties of the job but is not a detailed description of all duties, which may be inherent to the position.  The Academy may assign reasonably related additional duties to individual employees consistent with policy and collective bargaining agreements.

 

 

 

 

 

 

 

 

 

 

 

 

 

MAINE MARITIME ACADEMY

 

JOB TITLE: PC Support Specialist                                        JOB CODE: 2940

WAGE GRADE: l6                                                              TOTAL POINTS: 410

 

 

FACTOR

DEGREE

POINTS

       

1

Knowledge and Skill

6

216

       

2

Effort

   
 

I. Mental and Visual Effort

5

40

 

II. Physical Effort

3

30

       

3

Responsibility for Cost Control

2

16

       

4

Responsibility for Others

   
 

I. Injury to Others

2

16

 

II. Supervisory Responsibility

3

24

 

III. Sensitive Information and Records

2

16

       

5

Working Conditions

2

20

     

 

6

Responsibility for External and Internal

   
 

Relations

4

32

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